|
All Projection Lamp Assemblies (Lamp with Cage) come with a 90 day warranty from shipment date. All Bare Bulbs (Bulb that fits into your existing lamp assembly) have a 6 month warranty from shipment date. Lamp Assemblies and Bare Bulbs may be returned for replacement within the warranty period. Refunds are only issued if the purchase was within 30 days of claim. Shipping and handling charges are non-refundable. All lamps are guaranteed to arrive in working condition. If you receive a damaged or non-working bulb please contact us within 3 working days at sales@purelandsupply.com. Warranty does not cover improper installation including damages incurred while attempting installation. Warranty does not cover any installation or labor costs associated with the lamp.
If you beleive that a lamp or bulb is defective you may contact us for an RMA and return instructions. Please be sure to check your lamp timer and verify cover has been installed back onto the unit. If the lamp assembly or bare bulb is returned to Pureland Supply and tested to be found in good working condition then this lamp or bulb will be returned to customer with a $20.00 restocking fee.
Returns made after 30 days can only be returned for exchange. No refunds will be issued after 30 days.
If you need to return a lamp/bulb that was incorrectly ordered or no longer needed you must contact us within 3 business days of receiving the lamp. This lamp must be returned in original packaging as it was received so that it is in resalable condition. If lamp is not in original packaging in resalable condition then a 10% restocking fee will be applied.
|