Good Bulb, Bad Bulb, Best Bulb, What Bulb?

Buying a replacement projector lamp should be a very straight forward process.  You find the model number or lamp number and plug it into your search engine of choice and then buy the one that appears.  Anyone who has bought one knows that is not what actually happens.

You end up with a page full of links with prices that can have over a $100 spread of difference in cost.  This can even happen on the same website.  Many sites list a Good, Better and Best option with prices that match.

What is the difference and what bulb should you buy?  These are the two questions I look to answer.  First lets go over what Good, Better, Best and OEM really mean.

The Good lamp is the cheapest.  It is almost always a non-original bulb.  Usually these are made by companies overseas that have older equipment and copy a design with cost in mind over quality.  They are limited by the patents so they use other methods to obtain brightness.  These methods include using Krypton 85 gas where it normally would not be used.  They also tend to have a much lower quality rating over the lifespan.  They tend to fail early and not be as bright.  They are cheap though.  If you only need a few hundred hours then maybe the Good lamp is fine if $25 is your budget.

I mentioned that in this post if you are interested.  These are almost always in a cheaply made housing.  They are sometimes even recycled housings.  A dead lamp will have its bulb removed and new knock-off bulb installed and then re-sold as new.  From the authors point of view, there is no place for these lamps in anyway as there are always reasonably priced options that use more reliable parts but that isn’t the point here.

Keep in mind if you expect the normal 2-3000 hour life-span, the chances are low. Even buying multiple ‘Good lamps’ will end up costing you more in the long term. See my older post here where I explain why.

The “Good’r”, I mean Better lamp can be tricky.  These can be made with Original brand bulbs such as Philips and Osram, but installed in a lower quality housing. The housing is as important as the bulb.  The housing is what makes sure your bulb is properly aligned with the optics.  If the bulb is not aligned, then image may be dim at the least or even melt the internals at the worst.  I personally have seen an NEC that had its iris assembly melted because of a “Better lamp” that had a housing that wasn’t built right.  They also will not have the proper coating on the lens.  I go on about this coating a lot because it is critical for proper color wheel operation. Many of the Better lamps cut corners in places that seem reasonable to the manufacturer, but do not serve the end user very well.

They tend to run in the sub-$100 range, or about 1/3 the cost of an OEM(Original Equipment Manufacturer) lamp.  These can sometimes work just fine.  I have seen “Better” Epson lamps that worked perfectly fine.  The issue I see is that its hit or miss.  There is no consistency in he product lines. You will see these all over Amazon and eBay.  There are some brands that advertise a lot that you will see use terms like DLP in there name. These companies are the ones who tend to use word-soup to ‘inform’ you that you are getting the same lamp as the OEM when in reality you are getting 2 levels down.

In fact these lamps are the ones that I see cause the most problems in the projectors I see. They will have an Osram bulb but the housing will be cheaper and not vented correctly. Then the housing will let the bulb slip and then the bulb melts the internals of the projector.  On average these are about 2/3rd the cost of the Best lamps which means for $40-50 more, the problems would have been avoided.   You spend you money as you see fit, but I strongly advise staying far away from the Better lamps.  At least the cheap lamps will fail before ruining your projector…

The Best lamps are the lamps worth buying if you want to save money over the OEM.  OEM is the top tier cost wise. If you have a high dollar projector and it is under warranty, you may need to buy an OEM lamp when it fails or you may violate your warranty.  I think that is a bad policy but I understand the reasoning.

The Best lamps are as close to OEM as you are going to get without paying OEM prices.  Many time the Best lamps are made the same companies who make the OEM lamps.  They have a deal where once the projector is out of production or our of warranty, they can sell the OEM lamps themselves through non-OEM channels.    These lamps use the same bulb as the OEM and the housing is either exactly the same or has all of the important challenges covered. They use the proper air vent setup and lens coating.  They may also have a heat shield to protect the internals that the Better or Good lamps will not have. Best lamps do not worry about cost as much as quality.  They are always cheaper than OEM. Sometimes they are as much as 60% cheaper, yet they are the same lamp.  As someone who knows what it costs to build a lamp, I also know that OEM’s can cost as much as 300% more than the Best lamps and still be the same thing!

Best lamps are the Best value in my opinion.  They do not cut any of the corners that the Better or Good lamps cut.  They are not overly inflated price-wise and are definitely not lower quality.  In our case, they even have a 6 month(180 day) warranty.  The OEM only has an 80-90 day warranty from the best vendors.

When you inevitably go to purchase a lamp, you will see websites with multiple options. When you do I ask you to go back and read this blog post.  Once you read it, I hope you decide the close those other links and buy one from us, but if you don’t I hope you at least buy what you decide is right for you and do it with the confidence that decided for the right reasons.

Pureland Supply only carries the Best lamps(well we have some OEM) and we only use those with the Original Bulb Inside.  Give us a call or click today and get your projector back to where it was and save some of that money.

 

Why All OEM-Inside Lamps Are Not the Same

Original inside.  OEM Bulb Inside. “100% Authentic Lamps”.  Platinum Lamps. Manufacturer Original Lamps…

Buying a new lamp can be confusing when you have to wade through the marketing campaigns and creative wording.  These are all terms used to describe the type of bulb used in the lamp for your projectors.

This wording could lead you believe these are the same as the manufacturers and in some cases they are.  In other cases they are not.

My goal by the end of this post is to help you understand what you are buying and to make sure you get the best value for your money.

Let’s use a BenQ SP840 projector as an example.   BenQ supplies a lamp inside BenQ SP840 Proejctor with 5J.J2N05.011with a specific bulb.  That bulb is from one of the Six OEM Bulb manufactures in the world. Those manufacturers are Philips, Ushio, Phoenix, Osram, Iwasaki-Eye and Matsushita. No other company makes an original projector lamp. Any other brand of bulb is a compatible. Not worth dwelling on compatibles…

Lets take a step back and look at the beginning of the 5J.J2N05.001 lamp to fully understand the situation.5j.j2n05.011 with Philips 300W bulb inside.

Most manufactures do not make their own Lamp housings.  They contract to another company who has the factory and molding equipment. That factory may make lamps for multiple companies.  In this case the lamp is molded by an Original Equipment Manufacturer (OEM) and then labeled as a BenQ part. When the company is designing the lamp with BenQ, they decide on a bulb manufacturer that fits the parameters of the performance they want to get out of the new lamp and projector.

In this case the bulb manufacturer used was Philips.

Philips was the first manufacturer to patent Short Arc Mercury Vapor lamps back in the late 70s.  The original use was for Printer Circuit board manufacturing. Since the market for PCBs is much smaller than projectors, they found the technology was better suited than the original bulbs which used metal halide technology.

Once BenQ and their OEM decided on the Philips UHP bulb, they then design the housing to properly support and align the bulb. Upon completion of the design the OEM manufacturers all the new lamps that BenQ then ships in their SP840.

The OEM also makes quite a few extra and has them boxed in BenQ boxes with the BenQ label.  That way , when a lamp fails under warranty, BenQ replaces it with a BenQ OEM Lamp.  That is what you should get if you see a listing for OEM lamps. It should be in the manufacturers box with the manufacturers label.

These same companies make a lot of the aftermarket versions of the same lamps.

This brings us to the aftermarket lamps. Some vendors list OEM Bulb or 100% Original Bulb when that is not necessarily the case. Some companies will substitute a bulb that is made by one of the main 6 companies in the aftermarket and while its still technically an Original bulb, its not a suitable replacement for any number of reasons.

If your BenQ SP840 needs a new lamp and you look around you will see people selling them with Osram bulbs inside. It is true that Osram makes a bulb of similar specs and the same size but it is not the same. The focal point of the arc tube is in a different place.  While the bulb will light, and display an image the image may not be as bright as the Philips version. It also may cause stray light leakage.  This isn’t Osram’s fault.  They designed the bulb to run properly in another lamp where the Philips may have a focal point miss-match.  The simple reason for this is cost.  It makes it look like you are getting the same-as-the-original when in reality you are not.

The BenQ scenario I explained above is far from exclusive to BenQ. In fact every manufacturer except Panasonic have their lamps made that way.  They all use multiple bulb brands (never in the same model).  Next Ill explain what I mean about Panasonic.

Panasonic is the only company who makes their own bulbs and lamps.  They are owned by Matsushita Heavy Industries.  They are a huge Japanese company who have the capabilities to make their own bulbs and lamps.  Panasonic is the one company you cannot buy aftermarket with their own bulbs inside(unless it ‘fell off the truck’).  Even Epson uses an OEM company called Iwasaki-eye and Philips to make their bulbs.  Panasonic recently bought Sanyo and brought them in under the Matsushita umbrella. I fully expect to see Matsushita bulbs in new Sanyo projectors now.

Up until recently(past 5 years or so) that leaves the consumers only able to buy OEM replacements or Compatible replacements.  Nothing in between.

Fortunately a few years ago Ushio and Phoenix decided it was time to make a replacement that was custom designed to work in place of the Matsushita bulbs. Rather than take an existing bulb and cram it into a reflector, they actually designed the gas mix, the arc tube and refectory to properly recreate the same specs that the Matsushita bulb had. They did it in such a way that did not violate any patents. This gave us a very reasonably priced option for an out-of-warranty projector to use for replacement lamps.

While this was successful, sometimes the vendors who sell these take advantage of the situation and will try and cram a Phoenix into an Epson lamp because the Phoenix bulb is $20 less than the Osram that would work better. They take the stance that, “it fits so it ships” when in reality,  that is doing us a huge disservice.

There are many other aspects to substituting a lamp. When Ushio made their Matsushita replacement, they made sure the heat generated would be dealt with the same as the original. Sellers who do not know what they are doing substitute bulbs they are not checking for things such as cooling or airflow.  They don’t check the focal points of the light or the startup voltage required. Sometimes they will even use a 200W bulb in place of a 150W bulb.  It’ll light, but it’s going to fail early.

Another issue is Counterfeits. I have personally seen counterfeit Ushio bulbs being sold as original by other less than upstanding companies.  Fortunately the amount of counterfeits in the USA are quite low and I don’t see a reason to waste your time ranting about the obvious.

Osram,Philips, Ushio

Pureland Supply only sells Original Bulbs in our lamps. We work very hard at sourcing the lamp with an Original bulb that was used by the OEM company who made that lamp for BenQ(for instance). We don’t stop there though.  We will go as far as purchasing a SP840 and running that lamp for 2000 hours and checking the brightness, CRI, and temperature while operating.  We will go back to our supplier and have them update designs if they are not up to par. We will even go as far as manufacturing our own parts if it means the lamps will be as close to your original as possible.

As an example, we tested 3 different bulbs for the Panasonic ET-LAD60 projector lamp.  We tested Ushio, Phoenix and Osram in their housing inside a projector.

  Total testing took 3 weeks to run all of them.  At the end the data showed the Ushio and Phoenix to be as bright(in some cases brighter) than the Matsushita OEM that was used as a control.

 

Average Lumen output was 3500 for the Matsushita, 3700 Lumen for the Ushio and an average of 3550 for the Phoenix.  After verifying the timer modules were correctly programmed we were able to sell them with confidence. 

 

Where does this leave you the consumer?  Hopefully with a little more insight into where your lamps come from and how to know what is what.

To help further, here are 5 tips to keep in mind while shopping around for your lamp.

  1. Know your bulb type and wattage.  Look at the back of your bulb inside the housing. It will list the specs. Refer to our “How to Identify Your Projector Lamp” for specifics.
  2. Make sure the company you are shopping with has that bulb listed under the lamp type. They may or may not have the bulb wattage listed. If not, do not hesitate to ask them for that info. Any decent company will share that with you.
  3. If they are substituting one original brand for another, be skeptical. Not all substitutes are bad or incorrect mind you, but if you see an Ushio in place of an Osram, I would be very skeptical for the simple reason that Ushio bulbs  generally cost more than Osram bulbs. Again, ask them.  If you were to ask us, we could tell you why we use what we use and what testing we did to confirm its use.
  4. Be wary of any advertisement that uses glowing (no pun intended) for the bulb name.  ie. “Platinum or Gold Lamps”                                                If you need to make a fancy names for your lamps, then maybe it’s not that great of a lamp(just my personal opinion). If it’s not one of the 6 names above, that makes the bulb a compatible and those are a waste of your time and money.
  5. Warranty Status. Unfortunately in the USA, the warranty on your projector can be violated if you use anything other than an OEM  lamp as a replacement. Once your warranty expires you are free to use whatever you want.  Until it expires your warranty can be denied if you were to need service and sent in your projector with a non-OEM lamp.

Hopefully this enlightened your knowledge on why not all Original inside lamps are the same.

I also expect you know how committed Pureland Supply is to carrying a good product. We would much rather sell you a lamp that will perform well for a long time so that you will come back than go for a cheap sale.

You do get what you pay for and if the OEM’s trust the bulbs they use, so do we.

 

 

 

 

 

5 Tips on How to Maintain your Video Projector

 

    Projectors are fragile, expensive pieces of equipment that can perform for years if treated properly. Performing routine maintenance to the various parts of your projector (i.e. the filters, lamp, etc) will help to ensure that you are creating the best environment for your projector to operate. There are certain precautions you can take when using your projector on a regular basis that will improve your the lifespan and protect your investment.

 
1. ARM (Always Read the Manual)
 
   Yes, the manual.  That plastic bag with the paper booklet that you toss in the drawer after pulling the remote batteries out of the bag. That manual is the best resource you have at your fingertips.  Every projector being sold today will have an operating manual in either hard copy or electronic format. Taking the time to read through the operating manual in detail before using the projector is the best way to begin. It will instruct you on the correct way to operate your projector. Your operating manual can also provide helpful maintenance tips that are just for your projector model, i.e. how to remove your projector’s filter cover. Even if you have experience running projectors, each model has their own unique settings and features that might be different than what you are used to. Familiarizing yourself with how that particular piece of equipment works will allow you to tell when something is wrong, and maybe advise on how to take preventative measures to stop things from going wrong in the first place.  
 
2. Choose your Projector Location Wisely.
 
   There is more to positioning your projector than just finding out where the image will look the best. Its imperative to leave at least 6-12 inches of space around the unit to allow for proper heat ventilation. Without proper ventilation the heat that builds up in your projector cannot escape, which can cause damage to the projector’s internal parts and drastically shorten your lamp life.
projector placement
 
Know the temperature your projector operates at. If you think the unit produces a lot of heat, it would be best to avoid placing the projector directly in the path of sunlight or directly next to a heat source(heating vent, wood stove etc). If you have the projector mounted on the ceiling check to make sure that the projector is not directly next to an outgoing vent. The last thing you want is more heat around the projector than it is already producing itself.
It’s also a good idea to not use the projector in smoke filled rooms. This can increase the chance of damaging the projector optics. Smoke will build up on the internal lenses.  That causes the image to dim and in some cases it can cause the lenses inside to fail.
 
Keeping your projector’s environment as dust and dirt free as possible will help as well. Electronics attract more dust than other objects due to the static electricity they create while in use. Dust causes problems for the projector’s filters, and other components if the dust particles get further into the projector.  Routinely clean the air vents if you can. Clean projectors are cool and happy projectors.
 
 
3. Storing your Projector  
projector storage

 

 
   Hopefully you use it regularly but for people who use them for presentations primary, this tip is for you.  
Projectors have many parts that need precise alignment to function correctly. Improper transportation or storage of the projector may cause adverse affects for the performance of the projector. The following are a few guidelines for storing your projector:
  • Allow the projector to completely cool down before moving it.
  • Use the original box and packing materials to store the projector if possible. If the original packaging materials are not an option, use a strong box to hold the projector securely and at least 2 inches of a soft material (i.e. cloth, foam, etc) all the way around the projector.
  • Remove the batteries from the remote control.
  • When storing the projector make sure that the storage area will not be subjected to extreme temperatures (hot or cold) that could affect the projector.
  • If you move a projector from one temperature extreme to the other, let it sit for 30 minutes or so until it rises or lowers to room temperature. This prevents moisture problems.
4. Clean your Projector Filters
 
Projectors produce large amounts of heat during use, and this heat needs to be vented to keep the projector from overheating. Projectors have fans that push air around the projector’s operating parts to cool them down, but the air contains dust and other particles that need to be filtered before it cools these components. The filters prevent the buildup of dust that, if left unchecked, would actually insulate the projector. This would keep the heat inside the projector unit which could be very damaging to many of the projector’s components like the lamp, LCD panels, or other internal optics.
 
To ensure that these filters keep performing well, they must be maintained regularly. This is very important since damage to the projector caused by dirty filters may not be covered by the projector warranty.
 
Generally, it is suggested to clean the filters once every 3-4 months(Now is always a good time),.  Always check the projector’s manual first to see if there is a recommended maintenance cycle for your projector. You should clean or replace your filters whenever you notice an excessive build up of dust on the projector’s fan exhaust vent, or if you have been using the projector on a frequent basis. Most projectors will also have a temperature warning LED. If you notice this warning LED occurring, it may be time to clean your filter.
 
The two preferred ways to clean the filter are either to use a small vacuum cleaner attachment to pull the dust out from the filter, or to use a can of compressed air to blow the dust away. Washing the filter with a cleaning solution, or soap and water is generally not recommended as the chemicals in them could harm the filter membranes. 
 
 
5. Cleaning the Projector’s Compartments
 
dirty projector
  Before you re-install the clean filters or new replacement lamp, make sure to remove all the dust and dirt from the compartments they are housed in. Using the same vacuum cleaner attachment or can of compressed air you used to clean the filters you can remove the excess dust from the compartments as well. It is also time to check the vent fan area for debris buildup. If the fans compartment contains dust and debris it could prevent the fan from operating at the correct speed needed to ventilate the heat that is being produced. 
 
Occasionally the old lamp will burst leaving bits of quartz glass scattered throughout the projector.  That debris can clog fans, preventing cooling.  I have seen that more often than I expected.
Keeping the fans clear of dust and debris is the best first live of defense against early lamp failure.
 
These 5 tips will keep your projector working between lamp changes.  When its time for a lamp, give us a call at 1-800-664-6671 or visit out website www.PurelandSupply.com
 
 
 
 

Happy New Year from Pureland Supply!

From all of us at Pureland Supply, We wish you a happy and prosperous New Year!

2017 was a fantastic year for Pureland Supply.  We continued to improve our quality and enhance our competitive pricing to ensure maximum value to our customers.  

We plan to make 2018 even better yet.  Keep an eye on our blog and Facebook page for upcoming specials.  We are giving back even more than ever.  2018 is the year for Kindness and Prosperity. 

Until January 15th, we are donating One dollar ($1)for every Facebook Page follow we receive to Children’s Hospital of Philadelphia to help fund the Adolescent Initiative program.

This program assists with clinical opportunities, education, and provides a safe family gathering event for young adults in high risk HIV environments.

Join us in kicking off the New Year by helping the children.  You do not have to purchase anything.  Head on over via the link to our Facebook page and click the Follow Button. That’s it!


We look forward to sharing more information on Projector Lamp tips, tricks and best practices. 

As always, thank you for using PurelandSupply.com for your Projector Lamp needs as we are 

Your Source For Replacement Projector Lamps


10 Tips to Prolong Lamp Life from Pureland Supply

Projector lamps are most important to your projector. Prolong their life with these tips.

1.  Handle the Projector Lamp with gloves. Oils and deposits from hands and fingers can cause hot spots on face of the Projector Lamp, which may result in premature Lamp failure.  Gloves also insure against any smudges that could get on the glass lenses or the projector or the lamp itself.
2.  Operate your projector in a clean, cool, and well ventilated area. A dust free environment would be ideal.  It may be advantageous to look into a ventilation system or air filtration system in the area that the projector will be operating in.
3.  Keep the projector air filters and air vents clean. Clogged filters/vents will not remove heat effectively. This can cause the projector to overheat with an early lamp failure.  During routine maintenance it is recommended to vacuum any loose debris and dust from the projector.  You can also get a can of sealed air to blast out any small particles and dust from the air vents and filter.
4.  Do not place anything on top of the projector or in front of the intake or exhaust vents. This will cause the projector lamp to overheat and fail. Refer to your manual for safe placement of the projector and the accessories.  The vents should be operating in an unrestricted environment that has strong air circulation.
5.  If the projector is built into a compartment, wall, ceiling, or shelf mount, the minimum distance requirement is usually at least 2 feet.  This allows enough space to dissipate any heat that will build up.  Refer to your owner’s manual for specific recommendations.
6.  When you replace the projector lamp make sure the new housing is seated completely and securely. Pureland Supply continually gets phone calls and inquiries from customers that think they have a defective lamp when in actuality they simply didn’t push the lamp in far enough.  Pay attention to the old lamp. Re-install and remove the old lamp a few times to get familiar with the how it fit into your projector. When you install the new lamp you can seat it firmly but without too much pressure.  Use the screws to tighten the lamp into its final position.
7.  Hot Projector Lamps are fragile. Do not move or shake the projector until the Projector Lamp has completely cooled. Shock and vibration applied to hot projector lamps may cause the lamp to break or shorten its effective lifespan.  It is recommended that after operation you let the lamp cool at least an hour before handling the projector or lamp.
8.  Do not unplug the projector until the Lamp has properly cooled. After the projector has been shut off, the fan will remain on for a period. This is required for proper cooling of the lamp.  If the lamp is not cooled properly it will cause the life of the lamp to be shortened drastically.  This is a critical point where many people unplug their projector during use in order to turn it off.  By doing this the lamp is extremely hot and has no air circulation resulting in damage or shortened life of the lamp.
9.  Do not turn the projector on and off frequently during presentations. Each time the projector is switched on, the inrush of power causes stress on the Projector Lamp as does the thermal cycles (heating cooling). Try to minimize your on/ off cycles by not frequently turning on and off. If you are not using the unit for less than 30minutes, use a screen saver or video mute option that some models offer.
10.   Wait until the fans stop running before attempting to turn a projector back on after use. Forcing the Projector Lamp to start before it is adequately cool will cause a thermal and electrical shock to the bulb causing the life to be shortened.
It is recommended that you have your projector serviced and maintained approximately every 2 years.
Preferably have the projector cleaned for dust buildup seasonally.
Insist on high quality projector lamps with the original manufacturer’s bulb inside (Made by Philips, Ushio, Phoenix, or Osram).  All lamps are available for sale at PurelandSupply
Call or Visit Pureland Supply at 1-800-664-6671 to get additional information on any type of Projector Lamp.
Pureland Supply
210 Gale Lane
Kennett Square PA  19348
Phone: 800-664-6671

Fax: 888-880-8874

Lamp Timer Reset Reference from Pureland Supply

Pureland Supply Lamp Timer Reset Reference
3M Projector Lamp Timer Reset:
1.  Turn on the 3M projector after replacing the lamp
2.   Press “reset” on the 3M projector remote control for 3 seconds.
3.   The 3M projector dialog box now appears
4. Press “reset” using the up button on the projector remote
5. Use your menu to check your lamp hours to confirm the reset.
Acer Lamp Timer Reset:
  1. Power on Acer Projector with new lamp installed.
  2. Press MENU on Remote
  3. Press down arrow key to MANAGEMENT, then right arrow.
  4. Press down arrow key to LAMP RESET
  5. Right arrow over to bring up “YES / NO” screen
  6. Left arrow to select “YES”
  7. Press MENU to accept.
  8. Press MENU again to exit and save
  9. Lamp timer should now be reset.

Barco Lamp Timer Reset:
1. Plug in the projector unit after replacing the lamp.
2. Press the POWER key.
3. Display the FEATURE menu in the ADVANCED menu.
4. Select ADVANCED MENU by pressing the or key.
5. Press ENTER.
6. Select LAMP 1 TIME RESET or LAMP 2 TIME RESET by pushing or .
LAMP 1 TIME RESET
LAMP 2 TIME RESET
7. Press ENTER.
The conrmation dialog appears.
8. Reset by pressing the ENTER key.
BenQ Lamp Timer Reset:
  1. Turn on Projector after replacing lamp. Be sure lamp cover is securely installed.
  2.  Press the “Exit” button on the projector’s control panel and hold it for three seconds. Release the button when “Lamp Hours” appears on the screen. 
  3. Press “Menu,” then press the arrow navigation buttons to adjust the lamp hours on the display. Reset the lamp hours to “00:00”. 
  4. Press “Exit” to save the new lamp hour setting and start the timer over for the new bulb. 

**Complete the Lamp Timer Reset within 10 minutes of turning the machine on for the first time after replacing the lamp. **
Boxlight Lamp Timer Reset:
  1. Power on Boxlight projector with after replacing lamp.
  2. Go to the Boxlight projector menu using the remote.
  3. Use arrow keys on remote to navigate to “settings” option.
  4. Navigate to “Lamp Counter Reset” option press “SELECT” button.
  5. Select “yes” option and press “select” when the “reset lamp counter” is displayed. 
  6. Lamp hours should not be reset.

Canon Lamp Timer Reset:
  1. Power up Canon Projector after replacing lamp.
  2. Press the Menu button and the on-screen menu will appear.
  3. Press 3/4 button to remove the red frame pointer to the setting Menu icon.
  4. Press the number Six button to move the red frame pointer to the Lamp Counter Reset item and then press Select button.
  5. The message “Lamp Replace Counter Reset?” appears. Move the point to and then press Select button.
  6. Another confirmation dialog box appears and select to reset the Lamp Replace Counter.

Christie Lamp Timer Reset:

**Christie Lamps have a built-in Lamp Timer module that automatically reset the lamp timer when installed. There is no manual Timer Reset option for these models.
PurelandSupply Tests and verifies each Lamp before shipping to guarantee the Lamps Built in timer is functioning properly and will Reset your timer upon installation.
The Projector must have its Filter counter reset manually.
Christie Projector Filter Reset:

RESETTING THE FILTER COUNTER
  1. Switch the power button to ON.
  2.  Press the MENU button to display the On-Screen Menu. Use the cursor buttons to move the red frame pointer to the Setting Menu icon.
  3.  Use the Point buttons to move the red frame pointer to Filter counter and then press the SELECT button. A dialog box appears showing the Used time option and the Scrolls remaining option. Use the Point buttons to select Used time.
  4. Used time shows the total accumulated time of the filter use, a timer setting option, and the Reset option. Select Reset and the “Filter counter Reset?” appears. Select [Yes] to continue.
  5. Another confirmation dialog box appears, select [Yes] to reset the Filter counter                 

NOTES: 1) The FILTER TIME value shown on the EASY menu is the use time since the last time the FILTER TIME was reset. Refer to the value for proper maintenance. 2) Do not reset the FILTER TIME without replacing a filter.

Dell Lamp Timer Reset:
1. Press the “Menu” button to turn on the projector’s on-screen menu.
2. Use the “right arrow” button to highlight the projector’s “Lamp” menu option and press the “Enter” key to select it. The Enter key on the projector is located in the center of the directional keypad and has a check mark on it.
3. Use the “Down Arrow” to highlight the “Lamp Hour Reset” option.
4. Press the “Right Arrow” to highlight the “Yes” option and press the “Enter” key to select it and reset your lamp.
5. Press the “Menu” key to exit the projector’s menu system.
Dukane Lamp Timer Reset:
Reset the lamp timer after replacing the lamp. When the lamp has been replaced after the LAMP indicator is red, or the CHANGE THE LAMP message is displayed, complete the following operation within ten minutes of switching power ON. The power will be turned off automatically in over 10 minutes.
1. Switch power ON, and press the RESET button, for approximately three seconds. The ‘LAMP
xxxx hr’ message will appear on the lamp timer on the bottom of the screen.
2. Press the MENU button on the remote-control transmitter, or the RESET button on the control
panel, while the lamp timer is displayed. The ‘LAMP xxxx
then appear.
3. Press the
and select 0, and wait until the timer display is cleared.
NOTE
Do not reset the lamp timer without replacing the lamp. Reset the lamp timer always
when replacing the lamp. The message functions will not operate properly if the lamp timer is not
reset correctly
Eiki Lamp Timer Reset
1.While simultaneously holding down “MENU/HELP”, “ENTER” and Right Arrow” on the projector, press “STANDBY/ON” on the projector.
2. “LAMP 0000H” is displayed, indicating that the lamp timer is reset
Epson Lamp Timer Reset:
1. Press the “Menu” button to open up the projector’s menu system.
2. Use the “Down Arrow” button to select the “Reset” menu option and press the “Enter” key.
3. Press the “Down Arrow” until the “Reset Lamp Hours” option is highlighted and press the “Enter” key.
4. Highlight “Yes” to indicate that you want to reset the lamp timer, and press “Enter” to reset the timer.
5. Press the “Esc” or “Menu” key until you have exited the menu system.
Hitachi Lamp Timer Reset:
  1. While the projector running, press the MENU button to open the menu. (2)
  2. Choose the “OPTION” on the menu using the / button, then press the button or ENTER button.
  3. Choose the “LAMP TIME” using the / button, then press and hold the RESET button for 3 seconds.
  4. Choose the “RESET” using the button.

* When the lamp has been replaced after the message of “THE POWER WILL TURN OFF AFTER 0hr.” is displayed, complete the following operation within 10 minutes of switching power on.
* Incorrectly resetting of the lamp timer (resetting without replacement, or neglect of resetting after replacement) will result in incorrect message functions.
Infocus Lamp Timer Reset:
1. Press the “Menu” button to activate the on-screen menu system.
2. Press the “Right Arrow” button until the “Installation II” sub-menu option is highlighted.
3. Use the “Down Arrow” button to highlight the “Advanced” option and press the “Right Arrow” or “Enter” button to enter the sub-menu.
4. Use the “Down Arrow” to navigate down to the “Lamp Hour Reset” option and press “Enter” or “Right Arrow” to activate it.
5. Press the “Down Arrow,” “Up Arrow,” “Left Arrow” and “Right Arrow” key to reset the lamp timer.
6. Press the “Menu” key a few times until you exit the menu system.
JVC TV Lamp Timer Reset:
Lamp Timer Reset
The lamp replacement message will appear when you need to change the lamp.  After you replace the lamp, you need to reset the timer which is built into your television.
  1. Press the MENU Button until you get to LAMP TIMER RESET
  2. The following message will appear. “PRESS OK TO RESET THE LAMP TIMER.”
  3. Press the OK button while the above message appears on the television screen.
  4. Now your LAMP TIMER is reset properly.

Liesegang Lamp Timer Reset:
1. Switch power ON after replacing the lamp, and press the TIMER button on the remote control transmitter, or the RESET button on the control panel, for three seconds. The ‘LAMP HOURS’ message will appear on the lamp timer on the bottom of the screen.
2. Press the MENU button on the remote control transmitter, or the RESET button on the control panel, while the lamp timer is displayed. The ‘LAMP HOURS’ then appear.
3. Select 0, and wait until the timer display is cleared
Mitsubishi Lamp Timer Reset:
  1. Plug the cable in, but do NOT Power on the projector
  2. Push the POWER button simultaneously with the < and > buttons for about 3 seconds. 
  3. The Status light will Flash 2 times indicating a successful reset.

This Procedure works for most Mitsubishi Projectors.
NEC Lamp Timer Reset:
  1. Press Menu on the remote control or the projector cabinet.
  2. The menu appears.
  3. Using the Select buttons on the remote control or the projector cabinet, scroll down to Default, and then press Enter.
  4. A submenu appears.
  5. Scroll down to Clear Lamp Hour Meter, and then press Enter.
  6. The lamp usage hours counter resets.

*If Projector will not turn on at all after lamp install, hold down the HELP button on the remote (Only the remote) for about 10 seconds.  The Status light will change color indicating the timer is now reset and the projector is no longer in protection mode.
Optoma Lamp Timer Reset:
  1. Turn on the projector and press menu on your remote (or projector unit)
  2. Now Select SYSTEM and go to lamp settings.
  3. Please select Lamp Reset and then press YES.
  4. Press MENU to exit and your lamp timer should now be reset

Panasonic TV Lamp Timer Reset:
  1. Plug the television set back into the wall socket.
  2. Press and hold down the “VOL -” button on the television set’s control panel. While doing this, aim your remote control at the TV.
  3. Press and hold its “PIP” button. If you have a set with model number PT-xxLC14 where the “xx” could be 43, 50 or 60, press and hold the remote control’s “Split/Play” button instead of the “PIP” button. 
  4. Release the two buttons when a message comes on the TV screen letting you know that the timer was reset to zero hours.
  5. Press the “Enter” button in the center of the remote control’s directional control keys to exit the message. Your television is now ready for normal use.

Panasonic Lamp Timer Reset Procedure:
Warning: perform the lamp time reset only when the lamp has been replaced.
1. Press the power button to turn the unit on.
2. There are 3 choices for this step, depending on the housing part number:
A. TY-LA1000, TY-LA1500 or TY-LA2005 While pressing the VOL- button on the projection display, hold down the PIP or SPLIT button on the remote control at the same time for more than 5 seconds.
B. TY-LA1001 or TY-LA2006 While pressing the VOL- button on the projection display, hold down the number 0 button on the remote control at the same time for more than 5 seconds.
C. TY-LA2004 While pressing the VOL- button on the projection display, hold down the MUTE button on the remote control at the same time for more than 5 seconds.
3A. When the reset procedure is complete the following screen will appear:
LAMP TIME WAS RESET TO 0 (this screen may be different from the actual screen)
OR
3B. The POWER and LAMP LED’s on the front of the unit will flash for 5 seconds. (TY-LA2006) When the lamp time reset is finished, the LAMP indicator goes out
Projection Design Timer Reset:
Projection Design Lamps use a built-in lamp timer to the lamp itself. The circuit board installed carries the time on the Integrated circuits.  There is no way to manually reset a lamp timer on a Projection Design Lamp. 
Pureland Supply Checks and verifies every lamp timer module before they are stocked to ensure proper operation to the end user.
Proxima Lamp Timer Reset:
Switch power ON, and press the TIMER button on the remote controller, or the RESET on your control panel, for approximately three seconds. The ‘LAMP Hour’ message will appear on the lamp timer on the bottom of the screen.
 Press the MENU button on the remote controller, or the RESET button on the control panel, while your lamp timer is displayed. The ‘LAMP Hour’ message will appear.
 Press 0, and wait until the timer display is cleared
Runco Lamp Timer Reset:
  1. Turn on your projector after replacing the lamp
  2. Press keypad <Source> and <Auto> keys simultaneously, enter ” Lamp Hour info” layer
  3. Press <Source> and <Auto> keys simultaneously again, then enter factor menu. 

Do not change anything until you reach Lamp Layer where lamp hour and usage hour is given. If you reset, then all data revert to default – factory reset.
Sanyo Lamp Timer Reset:
  1. Turn the projector on after replacing your lamp and press the MENU button to display the On-Screen Menu.  
  2. Select the Setting Menu with the Point buttons.  
  3. Select Lamp counter reset and then press the Point buttons. “Lamp replacement counter reset?” appears. 
  4. Select [Yes] and then press the OK button.
  5. Another confirmation dialog box appears, now select [Yes] to reset the Lamp counter

Toshiba Lamp Timer Reset:
  1. Unplug the power cord from the electrical outlet. 
  2. Replace Lamp. Leave Projector Unplugged
  3. Turn the main power switch to the “On” position. Do not Turn on Projector.
  4. Press and hold the “On/Standby,” “Menu” and “Input” buttons at the same time. The buttons are on the projector. Though the same buttons are found on the remote control, the reset only works with the buttons on the projector.
  5. Plug the power cord back into the outlet while holding the buttons in Step 3. The lamp timer will reset when the projector receives power.

Sharp Lamp Timer Reset:
Using the Command Buttons
1. Plug the projector in after replacing your projector lamp.
2. Press and hold the down arrow along with the “Enter” and “Menu” buttons.
3. Press “Standby” on the projector control panel while holding the other buttons. Watch the display for “LAMP HOURS” to appear. This indicates the lamp hours are reset.  Now release the buttons.
If You are Using the Directional Pad
1. Replace the lamp and then plug in the projector.   Press and hold the down and right arrow buttons as well as the “Enter” button.  Press the “Power On” button on the control panel while pressing the other buttons. Watch for “LAMP Hours” to appear on the display, indicating that the lamp hours have reset. Release all of the buttons
Sim2 Lamp Timer Reset:
You need to press 2 buttons on the remote then enter a five digit number to enter the service menu to reset the lamp counter.  You may have to contact Sim2 for support for Lamp Timer Reset instructions
Viewsonic Lamp Timer Reset:
After you have replaced the projector lamp the “THE POWER WILL TURN OFF AFTER 0hr.” message is displayed, complete the following steps within 10 minutes of switching power ON. Please note the power will be turned off
automatically after 10 minutes:
Switch POWER ON, and press the RESET button, for approximately three seconds. The “LAMP HOURS” message will display on the lamp timer on the bottom of the screen.
Press the MENU button on the remote-control transmitter, or the RESET button on the control panel, while the lamp timer is displayed.
Press the Left Arrow and select 0, and wait until the timer display is cleared
Vivitek Lamp Timer Reset:
  1. Press the Menu button
  2. Press left/right arrow keys to move to the Setup menu.
  3. Press up/down arrows to move to the Advanced menu, now press enter
  4. Press the cursor up/down arrows button to Lamp Hour Reset.
  5. Press Enter.
  6. Your lamp timer should now be reset.

Some Tips for Long Lamp Life Shared from our Facebook Page.

Buy a new Epson V13H010L58 ELP-LP58 Lamp today for your Home Cinema 705D or a new BenQ 5J.J2N05.011 for your BenQ SP840 to have a great picture for the Football game Thursday!

If you follow us on Facebook, you can see our tips on preserving lamp life. You can also read them here. Keep your Panasonic PT-D7700 running well with a new ET-LAD60W

The weather is getting colder, the holidays are fast approaching, and the time to get prepared is now! Make sure your projector is performing at its best by giving it a thorough semi-annual cleaning. Even if the projector is not used frequently this cleaning can still aide in prolonging the life of your projector. Dust build up occurs whether the projector is used routinely or not, and the following check list can help to guide you in the cleaning process.
For a full, detailed maintenance procedure ALWAYS make sure to check your projector manual. When cleaning delicate electronics use short bursts of canned air to dislodge any debris (while taking care to not push the dust into the projector further), and then use a vacuum attachment to pull out any dust blockages.
-> Locate & clean the filters (if equipped)
-> Clean all intake and exhaust vents
->Remove the lamp assembly and clean the lamp compartment
-> Remove dust from the fan located by the lamp compartment
-> Using a soft cloth wipe down the casing and lens of the projector
-> Check the lamp hours in the OSD menu
Time flies in today’s world, so make sure you are ahead of the game. Starting now will give you plenty of time to get everything accomplished, and to order a new lamp if your current one is starting to look dim. Just check for your model number at www.purelandsupply.com, and take advantage of our free FedEx ground shipping today!

 

What to Do if Your Lamp Stops Working…

…or if your new lamp does not work read these to see if they can help you.

I installed my lamp and now it won’t turn on. Do I have a defective lamp?


There are a few things to check before contacting customer service that may rectify the situation.

·         Make sure your projector is plugged back in.
·         Is the lamp cover fully secured back into place? The projector will not turn on unless it recognizes this access door is closed.
·         It is always best to unplug the unit when replacing the lamp, so make sure it’s properly plugged into a good power outlet. Maybe unplug and re-plug in the projector to be sure.
My projector is plugged in, but I still am not getting light!


     Listen to the projector when you turn it on.  You should hear the exhaust fans after you press the power button for at least a few minutes while the unit tries to start the lamp.  If you do not hear the fans, it could be an indication that the lamp is not seated properly or the lamp access cover is not secure.  Remove and re-install the lamp and carefully replace the lamp cover.  If you still cannot hear any fans, check your power cord and then check to see if there are indicator lights flashing on the projector.
   If you can hear the fans running and there is still no picture, check for any flashing/solid indicator lights on the projector. These lights are how the unit tells us what is going on within the projector, and has a corresponding reference in the owner’s manual.
  Every projector has an owner’s manual available on line for free.  Check the flashing indicator lights against the description in the owner’s manual.  If the description points to a failed lamp, please contact our Customer Service for further assistance.

My lamp is projecting a picture, but I have a message telling me to replace the lamp.  This is a new lamp, why is it saying that?

     Most Projectors have a Lamp Hour Counter or Lamp Timer to keep track of lamp usage.  The units are designed to warn you when the lamp is approaching the end of its life.  When a new lamp is installed, you must manually reset the timer or the projector will not know the lamp has been changed and will count an incorrect amount of hours.  This also means that if you prematurely reset the timer, you will not have a proper hour count on the replacement lamp once installed.  Some projectors will turn off completely and need to be manually reset before they will turn on if the lamp hours are exceeded beyond the factory settings.
– It is always a good idea to check the manual and reset the timer as instructed.

My projector is much dimmer than I would expect with a new bulb. Do I need to send it back?


     Check to make sure the bulb is installed flush with the front of the housing.  It should sit exactly as the old bulb and must be installed the same way or the light will not illuminate the image correctly. Should the bulb be slightly off center, or not aligned correctly the image can be dim, and you will need to contact PurelandSupply for a Return Authorization (RA) Form.

My projector turns on for a few minutes and turns off after installing the new lamp.

     While this could be a defective lamp, it is common for many Projectors to turn themselves off when there is another issue.  Many times the fans will be dusty and not spin correctly.  That will cause the projector to shut down.  Try cleaning the projector with a vacuum to make sure as much dust and dirt is cleaned up as possible.

I installed the lamp and my projector is telling me that it is getting too hot.


     Anytime you replace your lamp, it is a good idea to clean the unit for dust.  Heat is the primary cause of early lamp failure.  By keeping your TV/Projector clear of dust, you will help it keep the lamp at a proper temperature.  While the lamp is out, use a vacuum cleaner to collect any dust from the lamp compartment and the vents so that it does not re-collect in the TV/Projector.
     This is recommended to be done at least when the lamp is changed, but once every 3-4 months is even better.  With proper maintenance of the TV/Projector, the longer it will last.

I received my lamp but it is not the same as the one I removed.


     It is very rare that there can be multiple lamps for a Projector.  Occasionally the manufacturer will switch lamps mid production, which can be confusing and frustrating. This can be resolved very easily with some help from you.  Record any numbers on the lamp/bulb.  Also verify your model # as well as any letters before or after the model number.  Contact our customer service with the information from your old lamp/bulb and we can correct your order and have the issue taken care of.

My projector has a new lamp, but the color of the screen is still wrong.  I see colors where they shouldn’t be and the picture is either flickering or off color completely. Is my lamp defective?


     Our lamps only project a bright white light.  Your Projector processes the color control by shining the white light thought either a color wheel for DLP or LCD panels for LCD units.  The color can only be affected by the internal optics of the projector.  Generally an off color display will not be noticed with an older lamp as it is not operating at full power. With a new lamp, it will be brighter and show any issues that may have been there previously with a lot more clarity.  A new lamp will NOT resolve this as the issue is with the internal optics.
           

I do not see the answer to my issue.  Is there anyone I can talk to?



     We are always available to help! Please contact us at 1-800-664-6671 Mon-Fri 9:00am-5:00PM and speak with one of our associates. You can also email support@purelandsupply.com or sales@purelandsupply.com, and we will be happy to answer any question you may have. 

Brands we sell continued…

Pureland Supply only sells the highest quality lamps. Our lamps are aftermarket housings engineered to fit the same as the OEM from the manufacturer. 

The brands we carry are:

Acer
Ask
Barco
BenQ
Boxlight
Canon
Christie
Dell
Digital Projection
Dukane
Eiki
Epson
Hewlett Packard
Hitachi
IBM
Infocus
JVC
Knoll
LG
Liesegang
Marantz
Mitsubishi
NEC
Optoma
Panasonic
Philips
Planar
Plus
Projection Design
Proxima
RCA
Runco
Samsung
Samsung
Sanyo
Sharp
Sim2
SmartBoard   
Sony
Toshiba
Ushio
Vidikron
Viewsonic
Vivitek

Contact us Today at www.PurelandSupply.com or give a call and speak to a real person instead of a recording. We are here 9-5 Eastern Standard time. You can also email us at Sales@PurelandSupply.com